FAQ

Yes. Chronos Optimizer could enhance your audio system even if no power is supplied to it. The mere placement of Chronos Optimizer within the living space(, in where your Hi-End audio system is set up), — whether within an enclosed and roomy exhibition hall, a personal listening room, or the interior of an automobile — is all that Chronos Optimizer requisites. In normal circumstance, once Chronos Optimizer is situated within the living space(, in where the audio system is set up), users can discern the obvious optimizing effects in less than a minute. Besides, when using Chronos Optimizer, the longer you listen, the more you can appreciate the improvement effect.

Although the latest version of Chronos Optimizer could enhance your audio system even if no power is supplied to it, depending on user preferences and the environment, some users may aspire to expeditiously embrace the most profound optimizing effects. Users can utilize a smartphone charger to supply power to Chronos Optimizer, thereby achieving this objective. Simply insert the USB Type-A interface of Chronos Optimizer into a smartphone charger equipped with a USB Type-A slot, then plug the charger into a power outlet within the same living space as the audio system. This could supply power to Chronos Optimizer, accelerating the optimization process. ***As the availability of charger may vary across regions, kindly seek the counsel of our authorized dealers and local agents to acquire the optimal solution. 【 Caution! 】Do not insert Chronos into any electronic device with electronic computer capabilities (e.g., desktop computers, laptops, NAS servers, projectors, car computers,… etc.), in order to completely prevent any form of hardware read or write, which may destroy the integrity of its effects.

When using Chronos Optimizer, it exhibits a distinct characteristic that differentiate it from the familiar usage we've known in the past- "Single living space” is the area where Chronos can have an impact on the audio equipment For example, whether it be a roomy exhibition hall spans nearly a hundred square meters, an individual space within a building, or even an automobile, once Chronos Optimizer is placed in the same area as the audio equipment is set up, Chronos Optimizer exerts its influence on that audio equipment. Put simply, Chronos Optimizer works best when it's in the same space as your audio system setup. If you take it out of that space, its effectiveness is limited. For example, once you take Chronos Optimizer out of the listening room and close the door, it can no longer optimize the audio system inside the listening room.

Here is a clarification to help you understand this question is not adequate. According to our past experience, most people asked this question is due to the misunderstanding that Chronos Optimizer probably exerts some kind of the frequencies or influences magnetic field. Therefore, they wrongly infer that there is a 'best' locating place for Chronos Optimizer and asked, "what is the maximum effective range of Chronos Optimizer?" However, when we state, “Single living space” is the area where Chronos Optimizer can have an impact on the audio equipment. It means that once Chronos Optimizer is placed in the same enclosed space as the audio equipment is set up, no matter the distance from the audio equipment that users place Chronos Optimizer, and regardless of whether Chronos Optimizer is positioned in front of or behind the speakers, eventually the optimizing effect will be the same. It is the reason why we state, "when using Chronos Optimizer, it exhibits a distinct characteristic that differentiate it from the familiar usage we've known in the past". And it is in this sense that we may say that Chronos Optimizer reduces complicated operating procedures and provides the simplest way of usage.

No. Chronos can be used on both analog and digital audio systems. Chronos Optimizer primarily has impact on electronic signals and acoustic wave vibrations, so it is not restricted by different audio equipment, music type, etc.

Use the following guidelines to help protect your Chronos Optimizer from potential damage: 1. Do not insert Chronos into any electronic device with electronic computer capabilities (e.g., desktop computers, laptops, NAS servers, projectors, car computers,… etc.), in order to completely prevent any form of hardware read or write, which may destroy the integrity of its effects. ​ 2. The Chronos Optimizer should not be exposed to strong magnetic fields such as those generated by Neodymium magnet, Alnico magnets, Samarium Cobalt magnets.

Yes, the optimizing effect does indeed accumulate with the use of more quantity of Chronos Optimizers in the same space. After users have experienced the difference between using one unit of Chronos and two units of Chronos, most users express a willingness to purchase two units. A user told us that the difference is significant after using three units of Chronos in his listening room. He commented, "(... take out one unit from the room, leaving only two units in the room), the distinction is remarkably noticeable." Based on the feedback we have already received from users, it is evident that there is a cumulative effect. Besides, we have not received any feedback mentioning a decrease in optimizing effect with an increase in the quantity of Chronos used. Nevertheless, enjoying music is personal to each own taste. We sincerely recommend selecting the appropriate quantity of Chronos use based on your listening habits and the environment to choose what best suits your personal listening experience.

Customer service in Taiwan: (02)8221-8989 (For calls from overseas, please dial +886-2-8221-8989 ) Service time: Monday ~ Friday 9:00 AM ~ 18:00 PM UTC+8:00 (PST) Email: support@nirvana-audio.com

For warranty information, please see the【Product Warranty】page.

At present, we do not have a physical retail establishment! However, we suggest you could check our【Dealer&Agent】page. Once you have made arrangements with our dealers or agent, you may proceed to their physical retail locations to experience the sound firsthand.